Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing or using Distributor Bridge's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Distributor Bridge provides:
- Landed Cost Snapshot: Analysis of duties, tariffs, and total landed costs for importing products to the U.S.
- Distributor Database: Curated lists of potential U.S. distribution partners
- Go-to-Market Kit: Comprehensive market entry analysis and strategy recommendations
3. Use of Services
Eligibility
You must be at least 18 years old and have the legal authority to enter into contracts to use our services. By using our services, you represent that you meet these requirements.
Account Responsibility
You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
4. Payment Terms
- All fees are quoted in U.S. dollars and are non-refundable unless otherwise stated
- Payment is due at the time of order
- We accept major credit cards and bank transfers
- Prices are subject to change without notice
5. Delivery of Services
Report delivery times vary by service package. We strive to deliver reports within the timeframes specified at purchase but do not guarantee specific delivery dates. Typical delivery times are:
- Landed Cost Snapshot: 3-5 business days
- Distributor Database: 5-7 business days
- Go-to-Market Kit: 7-10 business days
6. Accuracy of Information
While we strive to provide accurate and up-to-date information, our reports are based on publicly available data and standard calculation methodologies. We do not guarantee:
- The absolute accuracy of tariff calculations (customs authorities make final determinations)
- That distributors in our database will respond to or do business with you
- Specific business outcomes from using our services
7. Intellectual Property
All content, reports, and materials provided by Distributor Bridge are protected by intellectual property laws. You may not:
- Redistribute or resell our reports without written permission
- Copy or reproduce our methodologies for commercial use
- Remove copyright notices from any materials
Reports purchased are licensed for your internal business use only.
8. Limitation of Liability
To the maximum extent permitted by law, Distributor Bridge shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits or business opportunities
- Decisions made based on our reports
- Actions of third parties, including distributors in our database
Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Distributor Bridge from any claims, damages, or expenses arising from your use of our services or violation of these terms.
10. Confidentiality
We treat information you provide about your products and business as confidential. We will not share this information with third parties without your consent, except as necessary to provide our services or as required by law.
11. Termination
We reserve the right to refuse service or terminate accounts at our discretion. Upon termination, your right to use our services ceases immediately.
12. Governing Law
These terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.
13. Changes to Terms
We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
14. Contact Information
For questions about these terms, contact us at:
Email: legal@distributorbridge.com
Address: Distributor Bridge, LLC