Privacy Policy

Last updated: December 2024

1. Introduction

Distributor Bridge ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, company name)
  • Business information (company size, industry, country of origin)
  • Product information submitted for landed cost analysis
  • Payment information (processed securely through our payment provider)
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use your information to:

  • Provide landed cost analysis and distributor matching services
  • Process payments and deliver reports
  • Communicate with you about your orders and inquiries
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Third parties who help us operate our business (payment processors, email services, analytics)
  • Business partners: With your consent, we may share information with distributors who may be a good match for your products
  • Legal requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Report data is typically retained for 3 years unless you request earlier deletion.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

8. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: privacy@distributorbridge.com
Address: Distributor Bridge, LLC